Knowledge Process Outsourcing

SBL helps you to face a number of challenges in the Knowledge Process Outsourcing domain compared to traditional business process outsourcing. Our knowledge process services support value-added business critical functions and offer experienced services and resources for diverse industry sectors worldwide.

We help you make the right decisions at the right time delivering business solutions and expert advice through our accumulated experience in the areas of Research and Analytics.

We delve deep into three core research areas according to industry, topic and business.

 
KPO Services
 Research Services
 Analytics Services
 
 
 
 

Research Services

Industry research


We focus primarily on understanding the technologies and services that will deliver business value, helping the companies achieve parity with competitive business verticals.

Our Industry research services:


 Banking and investment services
 Education
 Energy and utilities
 Government

Healthcare providers
Insurance
Manufacturing
Retail

 

Topic research


We offer valuable and reliable topic research where topics are issues or events that are most significant for you. The solutions we make focus on providing deep insight on how new technologies can affect your business.

Our Topic research services:

 Application development & Integration
 Business intelligence
 Business process management
 Consumer technologies
 Customer relationship management
 Data management & integration
 Emerging trends and technologies
 Enterprise architecture
 ERP & supply chain management
 High-performance workplace
 IT Asset management
 IT management

IT operations
IT services
Mobile & wireless
Networking & Communications equipment
Open source
Outsourcing
PCs, laptops & handheld devices
Regulatory compliance
Security & privacy
Servers & storage
Web services

 

Business research



Business success depends on statistics, business forecasts and analysis on which you have complete confidence. We focus on giving specific regional and global trends, issues and accurate statistics helping you to understand the risks and opportunities before new investments or fresh market launches.

Our business research services:


 Hardware:
Computing hardware, security solutions, print markets &  management and storage
 Software: Applications, infrastructure
 IT services: Consulting and Integration, Network, Infrastructure support,  Outsourcing
 Communications: Enterprise network systems, network services, mobile  and wireless, public network infrastructure
 Cross Market: IT marketing & channels strategy, small and midsized  business, industry market strategies


 
 

Analytics Services


Our Data Analytics capabilities will provide you with a better decision support from your data for same or less budget, with a flexible access to skilled resources at a very interesting cost. You will benefit from ongoing support from resources that know your business and can focus on higher value-add activities and develop your business.

From Data Acquisition and Cleansing to Data Modeling, our Data Analytics department gives you the best value-added for maximum benefit:

 Data Acquisition and Cleansing: We improve data quality and value by  acquiring and integrating internal/external data. It reduces your direct cost  of data decay and maintenance, and reduces alternate costs of  lost/misdirected client communication/targeting.

 Data Processing: We reduce in-house low-level work and IT  infrastructure costs, and improve efficiency and quality in the reporting  process.

 Data Modeling: We produce new insights with existing/new data  assets_bpo which help you to keep your budget for vital evaluation of  existing business.


 

We also help you to meet the challenges in:


Market strategy and planning
Product strategy
Brand & communications
Sales strategy with examples of client challenges
Measuring success with examples of client challenges

 












 

 



 



 


 

 

 

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